In our first article, we discussed the differences between “ideal scenarios” and actual work practices, and what these differences mean
Do users really follow the paths carefully mapped out by designers? And when reality goes beyond the scope of the
This article by Valérie follows on from a previous one describing the innovative Living Lab set up at Berger-Levrault. As
Key words: Innovation – Living Lab – User-centered co-design – Real-life situation – Human and Social Science – Safety –
As a management platform dedicated to local authorities, Berger-Levrault’s WeMagnus software stands out for solutions based on the latest advances
The goal of BL.Formation Each year, territorial agents can claim training courses and their managers can also ask for trainings
The time spent processing administrative requests has an impact on citizen satisfaction. Improving administrative workflows is therefore an important objective
We start here a series of articles explaining some of our most interesting results with regard to traceability of applications.
